Shipping policy

Shipping Policy

Sale Line Ltd

1. Overview

This Shipping Policy outlines how Sale Line Ltd processes and delivers orders placed through our online store. By placing an order with us, you agree to the terms outlined below.

2. Order Processing

Orders are typically processed within 1–3 business days (excluding weekends and public holidays).
During peak periods, processing times may be slightly longer.
You will receive a confirmation email once your order has been dispatched.

3. Shipping Locations

We currently ship to:

United Kingdom
Selected international destinations (where applicable)

If your location is not available at checkout, we currently do not ship to your region.

4. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected delivery method.
Free shipping may be offered on selected orders or promotions.

5. Delivery Times

Estimated delivery times:

UK: 2–5 business days
International: 5–12 business days

Please note:

Delivery times are estimates and not guaranteed
Delays may occur due to couriers, customs, or unforeseen circumstances

6. Tracking Your Order

Where available, tracking information will be provided once your order has been dispatched.
It may take up to 24–48 hours for tracking updates to appear.

7. Customs, Duties, and Taxes

For international orders:

Customers are responsible for any customs duties, taxes, or import fees
Sale Line Ltd is not responsible for delays caused by customs clearance

8. Incorrect Address

It is the customer’s responsibility to ensure that shipping details are accurate.

If an incorrect address is provided:

We are not responsible for lost or delayed orders
Additional charges may apply for redelivery

9. Lost, Stolen, or Delayed Packages

Sale Line Ltd is not liable for lost or stolen packages once marked as delivered
If your package is significantly delayed, please contact us and we will assist where possible